Last updated: June 21, 2018
Reviews are a way for Lendaland Guests and Hosts to share their experiences with the community. Any attempt to use reviews or review responses to force a user to do something they aren’t obligated to do is a misuse of reviews, and we don’t allow it.
This Extortion Policy applies to situations including, but not limited to:
Guests threatening to use reviews or ratings in an attempt to force a Host to provide refunds, additional compensation, or a reciprocal positive review.
Guests writing reviews regarding Events and/or Accommodations without having participated or stayed in said Event and/or Accommodation.
Hosts requiring a Guest to leave a positive review or rating, or to revise a review in exchange for a partial or full refund, or reciprocal review. Hosts also can’t offer a free or discounted stay in exchange for a Guest revising an existing review.
Hosts asking a Guest to take specific actions related to a review in exchange for a resolution to a dispute between the parties.
This policy does not prohibit:
A Guest from contacting a Host with a problem prior to leaving a review.
A Host from asking a Guest to leave an honest positive review or rating reflecting a positive experience.
Hosts and Guests cannot edit reviews after they are published. However, if you believe that any of your intellectual property rights have been infringed, see our Terms of Service (the DMCA Notice section) and you may contact us.
By posting a review, you agree to follow all Lendaland our Content Policy and Terms of Service, our Content Policy Extortion Policy, and our other policies, which Lendaland may enforce at our sole discretion. Your failure to do so may result in the restriction, suspension or termination of your Lendaland account.
If you think you've experienced extortion, please contact us at firstname.lastname@example.org.